Free delivery over £30
Who Quail is;
If you have any questions at all about this Policy or would like to contact Quail, please contact:
By using the Website, you confirm that you accept this Policy and that you agree to comply with it. If you do not agree to this Policy, you must not use the Website.
There are other terms that may apply to you
Quail may amend this Policy from time to time for legal or regulatory reasons or to allow the proper operations of the Website. Every time you wish to use the Website, please check this Policy to ensure you understand the terms that apply at that time. This Policy was most recently updated on 20 November 2020. If you do not wish to accept the new terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your further use of the Website indicates your agreement to be bound by the new terms.
Quail may update and change the Website from time to time to reflect changes to its products, users' needs and business priorities.
We may suspend or withdraw the Website
The Website is made available free of charge.
Quail does not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Quail may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. Quail will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of this Policy and other applicable terms and conditions, and that they comply with them.
Quail may transfer its rights and obligations under this Policy to another organisation. Quail will always tell you in writing if this happens and will ensure that the transfer will not affect your rights hereunder.
You may not transfer any of your rights under this Policy to any other person.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Quail’s security procedures, you must treat such information as confidential. You must not disclose it to any third party.
Quail has the right to disable any user identification code or password, whether chosen by you or allocated by Quail, at any time, if in its reasonable opinion you have failed to comply with any of the provisions of this Policy.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify Quail at firstname.lastname@example.org.
How you may use material on the Website
Quail is the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Quail’s status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.
You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from Quail or its licensors.
If you print off, copy or download any part of the Website in breach of this Policy, your right to use the Website will cease immediately and you must, at Quail’s option, return or destroy any copies of the materials you have made.
Do not rely on information on the Website
The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
Although Quail makes reasonable efforts to update the information on the Website, it makes no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.
Quail is not responsible for websites it links to
Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Quail of those linked websites or information you may obtain from them.
Quail has no control over the contents of those sites or resources. Quail does not make any representations or warranties about the legality, decency, content or policies of any other websites reached by use of any search engines or other facilities on the Website.
User-generated content is not approved by Quail
The Website may include information and materials uploaded by other users of it, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the Website do not represent Quail views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact Quail at email@example.com.
Quail’s responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
If you are a business user:
· use of, or inability to use, the Website; or
· use of or reliance on any content displayed on the Website.
· loss of profits, sales, business, or revenue;
· business interruption;
· loss of anticipated savings;
· loss of business opportunity, goodwill or reputation; or
· any indirect or consequential loss or damage.
If you are a consumer user:
Quail is not responsible for viruses and you must not introduce them
Quail does not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and Quail will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Quail is not responsible for any damage of any kind to hardware or software purported to have been caused by entry to the Website including (but not limited to) loss or corruption of data. Users are advised to use a virus checking application on their computer system.
Rules about linking to the Website
You may link to the Website’s home page, provided you do so in a way that is fair and legal and does not damage Quail’s reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Quail’s part where none exists.
You must not establish a link to the Website in any website that is not owned by you.
The Website must not be framed on any other website, nor may you create a link to any part of the Website other than the home page.
Quail reserves the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on the Website other than that set out above, please contact firstname.lastname@example.org.
Breach of this Policy
If you breach this Policy and Quail choose to ignore this breach, Quail will still be entitled to use any rights and remedies at a later date or in any other situation where you breach this Policy.
Quail shall not be responsible for any breach of this Policy caused by circumstances beyond its reasonable control.
Which country's laws apply to any disputes?
If you are a consumer, please note that this Policy, its subject matter and formation, are governed by English law. It is agreed that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, this Policy, its subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.